{"id":575,"date":"2025-06-27T09:11:19","date_gmt":"2025-06-27T00:11:19","guid":{"rendered":"https:\/\/www.fdc-inc.co.jp\/sfsolution\/?p=575"},"modified":"2025-06-27T09:11:23","modified_gmt":"2025-06-27T00:11:23","slug":"sfa-sales","status":"publish","type":"post","link":"https:\/\/www.fdc-inc.co.jp\/sfsolution\/blog\/sfa-support\/sfa-sales\/","title":{"rendered":"\u55b6\u696d\u529b\u3092\u5287\u7684\u306b\u5f37\u5316\uff01SFA\u5c0e\u5165\u3067\u5b9f\u73fe\u3059\u308b\u300c\u5f37\u3044\u55b6\u696d\u7d44\u7e54\u300d\u306e\u4f5c\u308a\u65b9\u3068\u306f\uff1f"},"content":{"rendered":"\n

SFA\u306f\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u3068\u547c\u3070\u308c\u3001\u55b6\u696d\u6d3b\u52d5\u306e\u52b9\u7387\u5316\u3060\u3051\u3067\u306f\u306a\u304f\u5229\u76ca\u7387\u5411\u4e0a\u3092\u652f\u63f4\u3059\u308b\u5f37\u529b\u306a\u4ed5\u7d44\u307f\u3092\u6709\u3057\u3066\u3044\u307e\u3059<\/span>\u3002<\/p>\n\n\n\n

\u3053\u306e\u8a18\u4e8b\u3067\u306fSFA\u306e\u6982\u8981\u304b\u3089CRM\u3068\u306e\u9055\u3044\u3001\u6a5f\u80fd\u3084\u5f97\u3089\u308c\u308b\u52b9\u679c\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002
\u300c\u5f37\u3044\u55b6\u696d\u7d44\u7e54\u300d\u3092\u4f5c\u308b\u305f\u3081\u306b\u5b9f\u8df5\u3059\u3079\u304d\u3053\u3068\u3084\u5c0e\u5165\u6210\u529f\u4e8b\u4f8b\u3082\u304a\u4f1d\u3048\u3059\u308b\u306e\u3067\u3001SFA\u3092\u6d3b\u7528\u3057\u3066\u55b6\u696d\u529b\u3092\u5287\u7684\u306b\u5f37\u5316\u3057\u305f\u3044\u65b9\u306f\u3001\u305c\u3072\u6700\u5f8c\u307e\u3067\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n

\n
<\/div>
\n
\n
FDC\u3067\u3067\u304d\u308bSalesforce\u6d3b\u7528\u3068\u306f<\/strong><\/span>
\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b<\/strong><\/span><\/span><\/a><\/div><\/div>\n\n\n\n
Salesforce\u30b5\u30dd\u30fc\u30c8\u306b\u95a2\u3059\u308b\u3054\u76f8\u8ac7<\/span>
\u7121\u6599\u76f8\u8ac7\u3092\u3059\u308b<\/strong><\/span><\/span><\/a><\/div><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div>\n\n\n\n
<\/div>
\n
\n
FDC\u3067\u3067\u304d\u308bSalesforce\u6d3b\u7528<\/strong><\/span>
\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b<\/strong><\/span><\/span><\/a><\/div><\/div>\n\n\n\n
Salesforce\u30b5\u30dd\u30fc\u30c8\u306b\u95a2\u3059\u308b\u3054\u76f8\u8ac7<\/span>
\u7121\u6599\u76f8\u8ac7\u3092\u3059\u308b<\/strong><\/span><\/span><\/a><\/div><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div>\n\n\n\n
<\/div>
\n
\n
Salesforce\u30b5\u30dd\u30fc\u30c8\u306b\u95a2\u3059\u308b\u3054\u76f8\u8ac7<\/span>
\u7121\u6599\u76f8\u8ac7\u3092\u3059\u308b<\/strong><\/span><\/span><\/a><\/div><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n

SFA\u3068\u306f\uff1fCRM\u3068\u306e\u9055\u3044<\/strong><\/strong><\/strong><\/h2><\/div><\/div>\n\n\n\n

SFA\u306fSales Force Automation\uff08\u30bb\u30fc\u30eb\u30b9\u30fb\u30d5\u30a9\u30fc\u30b9\u30fb\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\uff09\u306e\u7565\u3067\u3001\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u3084\u55b6\u696d\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3068\u547c\u3070\u308c\u307e\u3059\u3002<\/p>\n\n\n\n

\u55b6\u696d\u6d3b\u52d5\u3067\u5f97\u305f\u9867\u5ba2\u60c5\u5831\u3092\u8a18\u9332\u3057\u3066\u3001\u904e\u53bb\u306e\u5546\u8ac7\u5c65\u6b74\u304b\u3089\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u307e\u3067\u306e\u4e00\u5143\u7ba1\u7406\u304c\u53ef\u80fd<\/span>\u3067\u3059\u3002\u55b6\u696d\u62c5\u5f53\u8005\u306e\u884c\u52d5\u3084\u5546\u8ac7\u306e\u9032\u6357\u72b6\u6cc1\u304c\u898b\u3048\u308b\u5316\u3059\u308b\u305f\u3081\u3001\u696d\u52d9\u6539\u5584\u3084\u751f\u7523\u6027\u5411\u4e0a\u3078\u3068\u3064\u306a\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059<\/span>\u3002<\/p>\n\n\n\n

\u672c\u6765\u3001\u55b6\u696d\u306f\u793e\u5916\u3067\u306e\u6d3b\u52d5\u304c\u30e1\u30a4\u30f3\u3067\u3042\u308b\u305f\u3081\u3001\u9867\u5ba2\u60c5\u5831\u3084\u884c\u52d5\u5185\u5bb9\u3092\u7ba1\u7406\u3059\u308b\u306e\u304c\u56f0\u96e3\u3067\u3057\u305f\u3002
\u305d\u306e\u305f\u3081\u3001\u55b6\u696d\u6280\u8853\u306e\u6a19\u6e96\u5316\u3084\u55b6\u696d\u529b\u306e\u5f37\u5316\u3092\u76ee\u7684\u306b\u3001SFA\u306f2000\u5e74\u4ee3\u304b\u3089\u7a4d\u6975\u7684\u306b\u6d3b\u7528\u3055\u308c\u308b\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\u8fd1\u5e74\u306fAI\u3092\u642d\u8f09\u3057\u3066\u3044\u308b\u30c4\u30fc\u30eb\u3082\u3042\u308a\u3001\u4e88\u5b9f\u7ba1\u7406\u3092\u4f8b\u306b\u6319\u3052\u308c\u3070\u76ee\u6a19\u3068\u5b9f\u7e3e\u306e\u30ae\u30e3\u30c3\u30d7\u3092\u65e9\u671f\u306b\u628a\u63e1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u30af\u30e9\u30a6\u30c9\u578b\u304c\u4e3b\u6d41\u306b\u306a\u3063\u305f\u3053\u3068\u3067\u81ea\u793e\u306b\u623b\u3089\u305a\u306b\u60c5\u5831\u3092\u5165\u529b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001SFA\u306e\u5fc5\u8981\u6027\u306f\u3055\u3089\u306b\u9ad8\u307e\u3063\u305f\u3068\u3044\u3048\u307e\u3059\u3002<\/p>\n\n\n\n

SFA\u3068CRM\u306e\u9055\u3044<\/h3>\n\n\n\n

CRM\u3068\u306fCustomer Relationship Management\uff08\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30b7\u30c3\u30d7\u30fb\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\uff09\u306e\u7565\u3067\u3001\u9867\u5ba2\u95a2\u4fc2\u6027\u30de\u30cd\u30b8\u30e1\u30f3\u30c8<\/span>\u3068\u8a33\u3055\u308c\u307e\u3059\u3002
SFA\u306f\u300c\u55b6\u696d\u6d3b\u52d5\u306e\u53ef\u8996\u5316\u300d\u3092\u91cd\u8996<\/span>\u3057\u307e\u3059\u304c\u3001CRM\u306f\u300c\u9867\u5ba2\u60c5\u5831\u306e\u53ef\u8996\u5316\u300d\u3092\u76ee\u7684\u3068\u3057\u3066\u3044\u308b<\/span>\u306e\u304c\u5927\u304d\u306a\u9055\u3044\u3067\u3059\u3002<\/p>\n\n\n\n

\u30b7\u30b9\u30c6\u30e0<\/th>\u4e3b\u306a\u6a5f\u80fd<\/th><\/tr><\/thead>
SFA<\/td>\u60c5\u5831\u7ba1\u7406\uff08\u9867\u5ba2\u60c5\u5831\u3001\u55b6\u696d\u6d3b\u52d5\u3001\u6848\u4ef6\u306e\u9032\u6357\u306a\u3069\uff09<\/td><\/tr>
<\/td>\u58f2\u4e0a\u4e88\u6e2c<\/td><\/tr>
<\/td>\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u7ba1\u7406<\/td><\/tr>
<\/td>\u55b6\u696d\u6d3b\u52d5\u306e\u5206\u6790\u30fb\u30ec\u30dd\u30fc\u30c8\u4f5c\u6210<\/td><\/tr>
CRM<\/td>\u9867\u5ba2\u7ba1\u7406<\/td><\/tr>
<\/td>\u554f\u3044\u5408\u308f\u305b<\/td><\/tr>
<\/td>\u9867\u5ba2\u5206\u6790\u30fb\u30d5\u30a9\u30ed\u30fc<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

\u4ed6\u306b\u3082SFA\u306f\u5546\u8ac7\u304b\u3089\u53d7\u6ce8\u307e\u3067<\/span>\u3001CRM\u306f\u53d7\u6ce8\u5f8c\u306b\u9867\u5ba2\u3068\u95a2\u4fc2\u6027\u3092\u69cb\u7bc9\u3059\u308b<\/span>\u3068\u3044\u3046\u3001\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306b\u304a\u3051\u308b\u9055\u3044\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\u5408\u308f\u305b\u3066\u8aad\u307f\u305f\u3044<\/div>
\"\u3010\u5de5\u52d9\u5e97\u5411\u3051\u306b\u89e3\u8aac\u3011\u696d\u52d9\u52b9\u7387\u5316\u306e\u6210\u529f\u306f\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u306e\u6d3b\u7528\"<\/figure>
SFA\u3068\u306f\uff1fSFA\u306e\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3084\u5c0e\u5165\u6642\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac<\/div>
\u672c\u8a18\u4e8b\u3067\u306fSFA\u306e\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u304b\u3089CRM\u30fbMA\u3068\u306e\u9055\u3044\u307e\u3067\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002SFA\u306e\u5177\u4f53\u7684\u306a\u6a5f\u80fd\u3084\u5b9a\u7740\u3055\u305b\u308b\u305f\u3081\u306e\u30b3\u30c4\u3082\u7d39\u4ecb\u3059\u308b\u306e\u3067\u3001\u672c\u8a18\u4e8b\u3092\u53c2\u8003\u306b\u3057\u3066\u55b6\u696d\u6d3b\u52d5\u306e\u52b9\u7387\u5316\u304a\u3088\u3073\u5229\u76ca\u306e\u6700\u5927\u5316\u3092\u76ee\u6307\u3057\u307e\u3057\u3087\u3046\u3002<\/div><\/div><\/div><\/a><\/div>\n\n\n\n

SFA\u306e\u57fa\u672c\u7684\u306a\u6a5f\u80fd<\/strong><\/h2><\/div><\/div>\n\n\n\n

SFA\u306b\u306f\u4e3b\u306b\u4ee5\u4e0b\u306e5\u3064\u306e\u6a5f\u80fd\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\u9867\u5ba2\u7ba1\u7406<\/td>\u9867\u5ba2\u306e\u540d\u523a\u60c5\u5831\u3084\u53d6\u5f15\u5185\u5bb9\u3001\u30af\u30ec\u30fc\u30e0\u60c5\u5831\u3092\u7ba1\u7406\u3057\u3066\u30cd\u30af\u30b9\u30c8\u30a2\u30af\u30b7\u30e7\u30f3\u3078\u3064\u306a\u3052\u308b<\/td><\/tr>
\u6848\u4ef6\u7ba1\u7406<\/td>\u63d0\u6848\u5185\u5bb9\u3084\u6210\u7d04\u78ba\u5ea6\u3001\u9032\u6357\u72b6\u6cc1\u306a\u3069\u8a73\u7d30\u306b\u7ba1\u7406\u3057\u3066\u3001\u512a\u5148\u9806\u4f4d\u6c7a\u3081\u3084\u30ea\u30bd\u30fc\u30b9\u306e\u6700\u9069\u5316\u3078\u3064\u306a\u3052\u308b<\/td><\/tr>
\u884c\u52d5\u7ba1\u7406<\/td>\u55b6\u696d\u62c5\u5f53\u8005\u306e\u884c\u52d5\u30fb\u7d50\u679c\u3092\u8a18\u9332\u3057\u3066\u52b9\u7387\u7684\u306a\u55b6\u696d\u6d3b\u52d5\u3078\u3064\u306a\u3052\u308b<\/td><\/tr>
\u4e88\u5b9f\u7ba1\u7406<\/td>\u58f2\u4e0a\u4e88\u6e2c\u3068\u5b9f\u7e3e\u3092\u7ba1\u7406\u3057\u3066\u55b6\u696d\u6226\u7565\u3092\u7acb\u3066\u3084\u3059\u304f\u3059\u308b<\/td><\/tr>
\u5546\u8ac7\u7ba1\u7406<\/td>\u5546\u8ac7\u306e\u9032\u6357\u72b6\u6cc1\u3092\u7ba1\u7406\u3057\u3066\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3084\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u6539\u5584\u3059\u308b<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

SFA\u306f\u55b6\u696d\u90e8\u9580\u306b\u304a\u3051\u308b\u60c5\u5831\u53ce\u96c6\u3084\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u81ea\u52d5\u5316\u3057\u3066\u3001\u55b6\u696d\u6d3b\u52d5\u306b\u95a2\u308f\u308b\u30c7\u30fc\u30bf\u306e\u84c4\u7a4d\u30fb\u5206\u6790\u306b\u6d3b\u7528\u3055\u308c\u307e\u3059\u3002
\u7d50\u679c\u3068\u3057\u3066\u55b6\u696d\u6d3b\u52d5\u306e\u52b9\u7387\u5316\u3092\u306f\u3058\u3081\u3001\u30ea\u30bd\u30fc\u30b9\u306e\u6700\u5927\u5316\u3092\u4fc3\u3057\u305f\u308a\u55b6\u696d\u6d3b\u52d5\u306e\u5e45\u3092\u5e83\u3052\u305f\u308a\u3067\u304d\u308b\u306e\u3067\u3059\u3002\u55b6\u696d\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306f\u55b6\u696d\u6d3b\u52d5\u3092\u5b9f\u969b\u306e\u6570\u5024\u3067\u78ba\u8a8d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u5c5e\u4eba\u5316\u306e\u89e3\u6d88\u3084\u500b\u3005\u306e\u30e1\u30f3\u30d0\u30fc\u306b\u9069\u5207\u306a\u6307\u793a\u3092\u51fa\u305b\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\u5408\u308f\u305b\u3066\u8aad\u307f\u305f\u3044<\/div>
\"\u3010\u5de5\u52d9\u5e97\u5411\u3051\u306b\u89e3\u8aac\u3011\u696d\u52d9\u52b9\u7387\u5316\u306e\u6210\u529f\u306f\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u306e\u6d3b\u7528\"<\/figure>
SFA\uff08\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\uff09\u306e\u6a5f\u80fd\u3068\u306f\uff1fCRM\u3068\u306e\u9055\u3044\u3084\u6d3b\u7528\u4e8b\u4f8b\u3092\u89e3\u8aac<\/div>
SFA\u3092\u5c0e\u5165\u3057\u3066\u81ea\u793e\u306e\u55b6\u696d\u52b9\u7387\u3092\u9ad8\u3081\u307e\u305b\u3093\u304b\uff1f\u3053\u306e\u8a18\u4e8b\u3067\u306fSFA\u306e\u6982\u8981\u3084\u57fa\u672c\u7684\u306a\u6a5f\u80fd\u3001\u30c4\u30fc\u30eb\u306b\u3088\u3063\u3066\u306f\u5099\u308f\u308b\u6a5f\u80fd\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002
\u300c\u55b6\u696d\u6d3b\u52d5\u3092\u898b\u76f4\u3057\u305f\u3044\u300d\u300c\u7121\u99c4\u306a\u696d\u52d9\u3092\u6e1b\u3089\u3057\u3066\u53d7\u6ce8\u78ba\u5ea6\u3092\u9ad8\u3081\u305f\u3044\u300d\u3068\u3044\u3046\u65b9\u306f\u3001\u305c\u3072\u8aad\u307f\u9032\u3081\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/div><\/div><\/div><\/a><\/div>\n\n\n\n
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FDC\u3067\u3067\u304d\u308bSalesforce\u6d3b\u7528\u3068\u306f<\/strong><\/span>
\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b<\/strong><\/span><\/span><\/a><\/div><\/div>\n\n\n\n
Salesforce\u30b5\u30dd\u30fc\u30c8\u306b\u95a2\u3059\u308b\u3054\u76f8\u8ac7<\/span>
\u7121\u6599\u76f8\u8ac7\u3092\u3059\u308b<\/strong><\/span><\/span><\/a><\/div><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div>\n\n\n\n
<\/div>
\n
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FDC\u3067\u3067\u304d\u308bSalesforce\u6d3b\u7528<\/strong><\/span>
\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b<\/strong><\/span><\/span><\/a><\/div><\/div>\n\n\n\n
Salesforce\u30b5\u30dd\u30fc\u30c8\u306b\u95a2\u3059\u308b\u3054\u76f8\u8ac7<\/span>
\u7121\u6599\u76f8\u8ac7\u3092\u3059\u308b<\/strong><\/span><\/span><\/a><\/div><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div>\n\n\n\n
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Salesforce\u30b5\u30dd\u30fc\u30c8\u306b\u95a2\u3059\u308b\u3054\u76f8\u8ac7<\/span>
\u7121\u6599\u76f8\u8ac7\u3092\u3059\u308b<\/strong><\/span><\/span><\/a><\/div><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n

SFA\u306e\u5c0e\u5165\u3067\u5f97\u3089\u308c\u308b\u52b9\u679c<\/strong><\/strong><\/strong><\/strong><\/h2><\/div><\/div>\n\n\n\n

SFA\u306b\u5c0e\u5165\u3067\u5f97\u3089\u308c\u308b\u52b9\u679c\u306f\u5927\u304d\u304f5\u3064\u3067\u3059\u3002<\/p>\n\n\n\n

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