{"id":350,"date":"2025-06-03T14:43:24","date_gmt":"2025-06-03T05:43:24","guid":{"rendered":"https:\/\/www.fdc-inc.co.jp\/sfsolution\/?p=350"},"modified":"2025-07-17T16:00:33","modified_gmt":"2025-07-17T07:00:33","slug":"sfa_crm_difference","status":"publish","type":"post","link":"https:\/\/www.fdc-inc.co.jp\/sfsolution\/blog\/sfa_crm_difference\/","title":{"rendered":"SFA\u3068CRM\u306e\u9055\u3044\u306f\uff1f\u7279\u5fb4\u30fb\u6a5f\u80fd\u3084\u6210\u529f\u4e8b\u4f8b\u3092\u89e3\u8aac"},"content":{"rendered":"\n

\u300c\u55b6\u696d\u62c5\u5f53\u8005\u3054\u3068\u306b\u6210\u7e3e\u304c\u5927\u304d\u304f\u7570\u306a\u308b\u300d\u300c\u4eba\u624b\u4e0d\u8db3\u3092\u89e3\u6d88\u3059\u308b\u305f\u3081\u55b6\u696d\u6d3b\u52d5\u3092\u52b9\u7387\u5316\u3057\u305f\u3044\u300d\u3068\u8003\u3048\u308b\u65b9\u306f\u591a\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

\u55b6\u696d\u6d3b\u52d5\u3092\u52b9\u7387\u5316\u306b\u5f79\u7acb\u3064\u306e\u304c\u3001SFA\u3084CRM\u3068\u3044\u3063\u305f\u696d\u52d9\u652f\u63f4\u30c4\u30fc\u30eb\u3067\u3059\u3002<\/p>\n\n\n\n

SFA\u3068CRM\u306e\u5c0e\u5165\u306b\u3042\u305f\u308a\u3001\u4e21\u8005\u306e\u9055\u3044\u3092\u6b63\u3057\u304f\u7406\u89e3\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\u3053\u306e\u8a18\u4e8b\u3067\u306fIT\u30a8\u30f3\u30b8\u30cb\u30a2\u3092200\u540d\u4ee5\u4e0a\u62b1\u3048\u3001\u30b7\u30b9\u30c6\u30e0\u958b\u767a\u309225\u5e74\u4ee5\u4e0a\u7d4c\u9a13\u3001salesforcepartner\u306e\u5f0a\u793e\u3001FS\u90e8\u3000\u4f50\u3005\u6728\u821e\u7f8e\u304cSFA\u3068CRM\u306e\u76ee\u7684\u3084\u6a5f\u80fd\u306e\u9055\u3044\u3001\u6210\u529f\u4e8b\u4f8b\u3092\u89e3\u8aac\u3059\u308b\u306e\u3067\u305c\u3072\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002

\u305d\u306e\u4ed6\u3001salesforce\u306b\u95a2\u3059\u308b\u3088\u304f\u3042\u308b\u8cea\u554f<\/a>\u3092\u958b\u767a\u62c5\u5f53\u8005\u304c\u3001\u5225\u8a18\u4e8b\u3067\u3082\u307e\u3068\u3081\u3066\u304a\u308a\u307e\u3059\u306e\u3067\u5408\u308f\u305b\u3066\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n

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FDC\u3067\u3067\u304d\u308bSalesforce\u6d3b\u7528\u3068\u306f<\/strong><\/span>
\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b<\/strong><\/span><\/span><\/a><\/div><\/div>\n\n\n\n
Salesforce\u30b5\u30dd\u30fc\u30c8\u306b\u95a2\u3059\u308b\u3054\u76f8\u8ac7<\/span>
\u7121\u6599\u76f8\u8ac7\u3092\u3059\u308b<\/strong><\/span><\/span><\/a><\/div><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div>\n\n\n\n
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FDC\u3067\u3067\u304d\u308bSalesforce\u6d3b\u7528<\/strong><\/span>
\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b<\/strong><\/span><\/span><\/a><\/div><\/div>\n\n\n\n
Salesforce\u30b5\u30dd\u30fc\u30c8\u306b\u95a2\u3059\u308b\u3054\u76f8\u8ac7<\/span>
\u7121\u6599\u76f8\u8ac7\u3092\u3059\u308b<\/strong><\/span><\/span><\/a><\/div><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div>\n\n\n\n
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Salesforce\u30b5\u30dd\u30fc\u30c8\u306b\u95a2\u3059\u308b\u3054\u76f8\u8ac7<\/span>
\u7121\u6599\u76f8\u8ac7\u3092\u3059\u308b<\/strong><\/span><\/span><\/a><\/div><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n

SFA\u3068\u306f\uff1f<\/h2><\/div><\/div>\n\n\n\n
\"\u3068\u306f\uff1f\"<\/figure>\n\n\n\n

SFA\u306f\u300cSales Force Automation\uff08\u30bb\u30fc\u30eb\u30b9\u30fb\u30d5\u30a9\u30fc\u30b9\u30fb\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\uff09\u300d\u306e\u7565\u3067\u3001\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u3068\u547c\u3070\u308c\u307e\u3059\u3002<\/p>\n\n\n\n

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SFA\u306f\u6210\u7e3e\u306e\u826f\u3044\u62c5\u5f53\u8005\u306e\u55b6\u696d\u30ce\u30a6\u30cf\u30a6\u3092\u5171\u6709\u3057\u3066\u3001\u696d\u52d9\u306e\u6a19\u6e96\u5316\u3084\u52b9\u7387\u5316\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

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\u5408\u308f\u305b\u3066\u8aad\u307f\u305f\u3044<\/strong><\/div>
\"\u3010\u5de5\u52d9\u5e97\u5411\u3051\u306b\u89e3\u8aac\u3011\u696d\u52d9\u52b9\u7387\u5316\u306e\u6210\u529f\u306f\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u306e\u6d3b\u7528\"<\/figure>
SFA\u30c4\u30fc\u30eb\u304a\u3059\u3059\u30815\u9078\uff01\u6a5f\u80fd\u306e\u6bd4\u8f03\u3084\u9078\u3073\u65b9\u3092\u89e3\u8aac<\/div>
SFA\u30c4\u30fc\u30eb\u304a\u3059\u3059\u30815\u9078\u304b\u3089CRM\u30fbMA\u3068\u306e\u9055\u3044\u3001\u9078\u3073\u65b9\u306e\u30dd\u30a4\u30f3\u30c8\u307e\u3067\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/div><\/div><\/div><\/a><\/div>\n\n\n\n

CRM\u3068\u306f\uff1f<\/h2><\/div><\/div>\n\n\n\n

CRM\u3068\u306f\u300cCustomer Relationship Management\uff08\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30b7\u30c3\u30d7\u30fb\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u300d\u306e\u7565\u3067\u3001\u9867\u5ba2\u95a2\u4fc2\u6027\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3068\u3044\u3046\u610f\u5473\u3067\u3059\u3002<\/p>\n\n\n\n

\u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3057\u3066\u3001\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3084\u55b6\u696d\u6d3b\u52d5\u306e\u6700\u9069\u5316\u3092\u62c5\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

CRM\u304c\u8a95\u751f\u3057\u305f\u7406\u7531\u306f\u3001\u9867\u5ba2\u7406\u89e3\u3092\u91cd\u8996\u3059\u308b\u300cOne to One\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u300d\u306e\u52d5\u304d\u304c\u5f37\u307e\u3063\u305f\u304b\u3089\u3067\u3059\u3002<\/span><\/p>\n\n\n\n

CRM\u3067\u7ba1\u7406\u3059\u308b\u9867\u5ba2\u60c5\u5831\u306f\u3001\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n